OUR T&C’S – WAKESURFING & WAKEBOARDING SESSION PACKS
Thanks for purchasing a Wake session pack with us, stoked to have you on board! Please read through our T&C’s below to get you up to speed with our Session pack deals:
CARD HOLDERS TO BE PRESENT:
Card holders of the session packs must be present at the wake session in order for that person or the group to use the card. If not, the card holder must email the Fahrenheit team with written notice prior to the session, notifying us of the names of the people using that session. Please send emails to firstname.lastname@example.org.
Session pack are for rental sessions only. IE. Any newbies / beginners attending the session with the card holder who do not know how to wakesurf/wakeboard will be charged additional lesson rates – 75 aed per person with our wake coach. These session packs are rental sessions only and only very basic tips are given.
Cancellation policy: Notification is required 24 hours in advance for any cancellations on the weekend or weekdays. The following policy will apply:
- Weekday cancellations with less than 24 hours in advance, a 50% cancellation will apply
- Weekend cancellations with lesson than 24 hours in advance, a 100% cancellation will apply
- For cancellations, sessions will be marked off your card so please don’t cancel J
ARRIVING ON TIME:
Please note that any sessions (especially on weekends) where card holders are late, we will do our best to accommodate you to ensure you get your full session but if we have bookings straight after your session, you will unfortunately cut into your time on the water….so please arrive on time.
EXPIRY OF SESSION PACKS:
Session packs expire after 6 months unless otherwise stated by Fahrenheit Beachsports ie for example in a special rate with a different expiry date. Any sessions not used within this time frame will unfortunately be lost.
Unfortunately, Its our company policy not to refund session packs under any circumstances whether unforeseen mechanical issues or acts of God such as weather issues, governmental delays, permits changes etc etc. We as a small business cannot refund packages but will offer credit against any activities in our centre or do our utmost to get you on the water.
See you in the water!